Shipping policy

Shipping Policy

Standard shipping and delivery estimate

Our estimated delivery time is 8–12 business days in total, including both order processing and shipping. This is not 8–12 business days after a separate processing period. Business days exclude weekends and U.S. public holidays. The estimate applies to one-time and subscription orders and is not a guaranteed delivery date.

We offer standard shipping only. Express shipping is not available. Delivery availability depends on the shipping address accepted at checkout; this policy does not promise delivery to every country or location.

Shipping charges

  • Standard shipping for one-time orders is $4.95 USD.
  • Eligible U.S. subscription orders receive free standard shipping.

Your order's shipping charge and any applicable taxes are displayed at checkout before you confirm the purchase. Free subscription shipping is limited to eligible U.S. subscription orders and is not a promise of free shipping to other destinations or on one-time orders. If the checkout charge differs from the offer you expected, contact us before ordering.

Order and delivery information

Please check your delivery address and order details carefully before submitting your order. If you notice an error, email support@summitretail.co.site with your order details as soon as possible. We cannot guarantee an address change or cancellation once fulfillment is underway. Any tracking information provided for your order may take time to update and is subject to the carrier's scanning activity.

Delays, delivery problems, and undeliverable packages

Carrier disruptions, severe weather, public holidays, and other circumstances can affect delivery estimates. Contact us if your order is delayed, marked delivered but cannot be located, damaged, incorrect, or otherwise undeliverable. We will review the order and available delivery information. Do not send products to our mailing address. We will discuss any proposed reshipment charge with you before you agree to it; this policy does not authorize an automatic additional charge.

Delivery estimates and carrier tracking do not limit any mandatory rights you have regarding delayed, lost, or nonconforming goods. Where applicable law requires notice, consent to a delay, cancellation, or a refund, those requirements apply.

Subscriptions and refunds

Each subscription order uses the same estimated 8–12 business day total delivery window. A billing interval is not a guaranteed arrival interval. Manage or cancel future renewals through the subscription portal or email us for help.

Our Refund Policy explains the 30-day guarantee, which starts on confirmed delivery. Original shipping and handling charges are nonrefundable under that voluntary guarantee, except where applicable law requires otherwise. No product returns are required or accepted under the guarantee.

Contact

Email support@summitretail.co.site with your order number and delivery question. Daywell is operated by Summit Retail LLC. Our mailing address is 1309 Coffeen Avenue, Sheridan, Wyoming 82801, United States. This is not a return warehouse.