Terms of service

Terms of Service and Sale

1. About Daywell and these Terms

Daywell is operated by Summit Retail LLC (“Daywell,” “we,” “us,” or “our”). These Terms govern use of our website and purchases from our store, including subscriptions. Our store uses Shopify's ecommerce platform. Summit Retail LLC is your seller.

Please read these Terms before using the store or placing an order. By using the store or placing an order, you agree to the applicable Terms. You must be at least 18 years old and legally able to enter a binding contract where you live to place an order. You must not use the store or purchase products where doing so is prohibited by law.

Our Refund Policy and Shipping Policy form part of the purchase terms. Subscription terms are set out in section 5 below. Our Privacy Policy describes personal-information practices and controls over conflicting language in these Terms on that subject. Specific offer terms disclosed and accepted when you order control over general terms on the same matter. Mandatory law always takes priority.

2. Products and information

Product availability may be limited. We may update the range, limit quantities, or discontinue products, subject to our obligations for accepted orders. Product photographs and screen colors may differ from actual appearance. We aim to describe our products and offers accurately, but an error or omission may occur. We may correct errors, including pricing, availability, or shipping information. An error does not authorize us to increase a confirmed order's charge without your agreement. If an error prevents us from fulfilling an order as agreed, we will contact you about the available options and refund amounts due for an order we cancel.

Products are offered for personal or household use, not unauthorized resale or export. You must comply with applicable laws. This restriction does not limit rights that cannot lawfully be restricted.

3. Orders and cancellation of an order

Submitting an order is an offer to purchase the selected products on the terms shown at checkout. We accept the order when we send your order confirmation. We may decline an order before acceptance for reasons such as unavailable stock, an offer error, suspected fraud, legal restrictions, or an inability to fulfill it. Any cancellation after acceptance remains subject to applicable law and the refund of sums due for unfulfilled products.

Check the products, quantities, subscription selection, and delivery information before confirming. If you need to change or cancel an order, email us promptly with its details. We cannot guarantee a change or cancellation once fulfillment is underway. Canceling a future subscription renewal is separate from canceling or refunding an order already placed.

4. Prices, taxes, and payment

The price and applicable taxes and shipping charges shown before you confirm your purchase are the charges for that order. Our stated $4.95 standard shipping rate is in U.S. dollars; review the currency displayed at checkout for your purchase. Prices for future purchases may change, but a change does not retroactively change the price of an accepted order.

You must provide accurate and current billing information and be authorized to use the payment method submitted. You authorize charges for the order you confirm and, if you choose a subscription, its recurring charges as disclosed and agreed. Your bank or payment provider may apply its own fees under its agreement with you. Do not email full payment-card details or account passwords. These Terms do not limit lawful rights to dispute an unauthorized or incorrect charge.

5. Subscriptions: recurring charges and cancellation

Stop or Cancel Anytime. Selecting a subscription means you are choosing recurring orders, rather than a one-time purchase. Your selected payment method will be charged for the initial order and automatically for subsequent orders until canceled, at the interval and price disclosed when you subscribe, plus any applicable taxes and shipping charges.

Available intervals are 30, 60, or 90 days, depending on the offer. The one-tub offer defaults to every 30 days and the two-tub offer defaults to every 60 days. Confirm the interval you actually select; it governs your subscription. These are day-based intervals and may not fall on the same calendar date each month. A promotional initial price does not apply to later renewals unless the offer says it does. Eligible U.S. subscription orders receive free standard shipping.

To prevent the next renewal, cancel before your next scheduled charge. Visit the subscription portal, follow the sign-in instructions, choose the subscription, and complete the cancellation steps. Check its status to confirm completion. You may also request cancellation or access help by emailing support@summitretail.co.site with your name, subscription email address, and order number if available.

You may cancel future renewals at any time, including after the 30-day guarantee has ended. Cancellation stops future renewals; it does not automatically reverse a charge already processed or stop an order already in fulfillment. Requesting a refund does not by itself cancel your subscription. Mandatory legal cancellation and billing rights remain unaffected.

Keep your account and payment information current. Use the portal for available management options or email us if you need help. We do not promise that pausing, skipping, or changing every subscription or an order already in fulfillment will be possible. A failed payment or unavailable product may delay or prevent fulfillment; it does not by itself mean you have canceled.

We will communicate material changes to recurring prices or subscription terms before they apply and provide any notice or obtain any consent required by law. You may cancel future renewals if you do not want to continue. If we discontinue a subscription, any amounts due for paid but unfulfilled products remain refundable.

6. Shipping, delivery, and delivery problems

Estimated delivery is 8–12 business days total, including processing and shipping, not an additional shipping period after processing. Business days exclude weekends and U.S. public holidays. Standard shipping for one-time orders is $4.95 USD; eligible U.S. subscription orders receive free standard shipping. We do not offer express shipping. Delivery is available only to destinations accepted at checkout.

Delivery times are estimates, not guaranteed dates. Carrier disruptions, weather, holidays, and other circumstances may cause delays. A subscription billing interval is not a guarantee of an arrival interval. Please provide an accurate delivery address and contact us promptly about an error, a missing shipment, damage, or the wrong item. Address changes after fulfillment begins cannot be guaranteed.

We do not treat shipment to a carrier as a waiver of your rights relating to loss or non-delivery. Any legally required notice, consent to a delay, cancellation option, or refund remains available. Our Shipping Policy provides further details.

7. 30-day guarantee; no product returns

Our voluntary money-back guarantee permits a refund request within 30 days of the confirmed delivery date. It begins on confirmed delivery, not the purchase or shipment date. An eligible refund covers the amount paid for the product requested. Original shipping and handling charges are nonrefundable under the guarantee. No product return is required or accepted. Do not mail products to our mailing address.

For subscriptions, the original guarantee starts on confirmed delivery of the first subscription order. Renewals do not restart it. Renewals or recurring charges processed after that original 30-day period are excluded. Requests submitted after the applicable guarantee period are not covered by the voluntary guarantee, and forgetting to cancel a subscription does not extend it.

Submit a request to support@summitretail.co.site with your name, order details, and the product concerned within the applicable period. See the Refund Policy for full details. Contact us about damaged, incorrect, missing, or otherwise nonconforming goods even if the voluntary guarantee period has ended.

Nothing in our guarantee or no-return rule excludes or limits mandatory consumer rights, including remedies for defective or misdescribed goods, non-delivery, unauthorized charges, or statutory cancellation. Where applicable law requires a different remedy or process, or a refund of shipping charges, it controls.

8. Health information and medical disclaimer

Website information is general information, not medical advice, diagnosis, or treatment and not a substitute for advice from a qualified healthcare professional. Products are not intended to diagnose, treat, cure, or prevent disease. Individual experiences and results vary; we do not promise a particular health outcome.

Read the product label, directions, ingredient list, and warnings before use. Consult a qualified healthcare professional about suitability, particularly if you are pregnant or nursing, take medication, have a medical condition, or have questions about allergies or interactions. Do not disregard medical advice or delay seeking it because of website content. If you experience an adverse reaction, stop use and seek appropriate medical advice. These statements do not replace product-label warnings or limit any legal rights concerning product safety or accuracy.

9. Accounts and acceptable use

Provide truthful information and keep access credentials secure. Contact us if you suspect unauthorized use of your account. You must not use the store to break the law; infringe intellectual-property, privacy, or other rights; harass or threaten others; impersonate another person; submit fraudulent orders or false claims; introduce malware; send unsolicited bulk communications; collect others' personal information without authority; or interfere with store security or availability. Automated extraction or access that bypasses restrictions or disrupts the store is prohibited.

We may restrict access or suspend an account where reasonably necessary to address unlawful activity, fraud, a security risk, or a material breach of these Terms, subject to applicable law. This does not remove your rights regarding an existing order, cancel our refund obligations, or prevent you from contacting us to cancel a subscription.

10. Intellectual property and submitted content

The website's text, design, graphics, branding, and other materials are owned by or licensed to us or their respective owners. You may use them for personal, lawful shopping and reference. Except as permitted by law or the rights holder, you may not reproduce, sell, or commercially exploit them.

If you choose to submit a review or other content intended for public display, you confirm that you have the necessary rights and that it is honest and lawful. You grant us a nonexclusive, worldwide, royalty-free license to host, display, reproduce, and format that submission in connection with the store and its products. Formatting must not misrepresent your meaning. This permission does not make private customer-support messages public content or transfer ownership of your submission. Personal information remains subject to our Privacy Policy.

We may remove content that violates these Terms or applicable law. Nothing here prohibits an honest review, lawful criticism, a complaint to a regulator, or the exercise of a consumer right.

11. Third-party services and links

The store may link to third-party websites or use third-party services. Their own terms and privacy notices may apply to your dealings with them. A link is not an endorsement. We do not control independent third-party content or promise its accuracy or availability. This does not excuse our own obligations to you as the seller or limit responsibility that applicable law places on us.

12. Privacy and electronic communications

Our Privacy Policy describes the collection, use, and disclosure of personal information and available privacy choices. These Terms do not create a separate SMS program or give blanket consent to marketing.

We may communicate about orders, subscriptions, account matters, and these Terms using the email address you provide or notices on the store, as appropriate. Keep that address current. Any legally required form of notice, consent, or delivery still applies. Opting out of marketing communications does not itself cancel a subscription or prevent necessary non-marketing order communications.

13. Warranties

To the extent permitted by applicable law, the website and products are provided “as is” and “as available,” except for the express product descriptions, our stated guarantee, and other promises we make that apply to your purchase. We do not promise that website access will always be uninterrupted or error-free. To the extent legally permitted, we disclaim other implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

No disclaimer excludes an express promise or a warranty, condition, guarantee, or remedy that cannot legally be excluded. Some jurisdictions do not allow particular warranty exclusions; those exclusions do not apply where prohibited.

14. Limitations of liability

To the extent permitted by applicable law, Summit Retail LLC and its officers, employees, and representatives are not liable for indirect, incidental, special, or consequential losses arising from use of the store or products, such as lost profits, lost data, or lost business opportunities. Subject to the exceptions below, our total liability arising from these Terms, the store, or products will not exceed the greater of the amount you paid us during the preceding 12 months or $100 USD.

These exclusions and this cap do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, amounts owed under an applicable refund obligation, or any liability or remedy that cannot lawfully be excluded or limited. They do not remove mandatory consumer rights. The limitations in this section do not apply to consumers in New Jersey. In other jurisdictions that restrict these limitations, they apply only to the extent permitted there.

15. Third-party claims arising from misuse

To the extent permitted by law, you agree to indemnify Summit Retail LLC for reasonable losses and expenses resulting from a third-party claim caused by your unlawful use of the store, your infringement of that third party's rights, or your intentional material breach of these Terms. This does not apply to a claim caused by our own conduct or fault, to an ordinary good-faith purchase, or to the lawful exercise of your consumer rights. We will notify you of such a claim and will not agree to a settlement imposing an obligation on you without your consent.

16. Events beyond reasonable control

Events beyond reasonable control, such as natural disasters, government restrictions, or serious carrier or supply disruptions, may delay performance. Any relief from responsibility applies only to the extent permitted by law and only for the affected performance. It does not remove duties to provide legally required notices or remedies, or allow us to retain money for unfulfilled orders where a refund is required.

17. Disputes and applicable law

If you have a concern, you may contact support@summitretail.co.site with the relevant order details and the outcome you seek so we can try to resolve it. Contacting us first is not a condition of exercising your legal rights and does not suspend a legal filing deadline.

Applicable U.S. federal law and the state or other law that applies under the relevant conflict-of-law rules govern these Terms. Nothing in these Terms deprives you of mandatory protections available under the law that applies where you live. A dispute may be brought before a court with jurisdiction, including an available small-claims court. These Terms do not require arbitration, select an exclusive court venue, or waive rights to a jury trial or participation in a class action where those rights are available by law.

18. Changes to these Terms

We may revise these Terms by posting a revised version on the store. Revisions apply prospectively and do not retroactively reduce rights relating to an order already placed or a dispute that has already arisen. For changes affecting existing subscriptions, section 5 and applicable notice and consent requirements apply. Review the terms that apply when you place an order.

19. Ending use; continuing obligations

You may stop using the website at any time. Stopping use or closing a browser does not cancel a subscription; follow section 5 to cancel future renewals. Provisions concerning payment for completed orders, accrued refund rights, intellectual property, and resolution of existing disputes continue as appropriate after use ends. We may discontinue website features, but doing so does not eliminate our obligations on existing purchases.

20. General terms

These Terms, the policies they incorporate, and the applicable offer and order confirmation describe our agreement on the matters they cover, without excluding legally binding representations or rights that cannot be excluded. If a provision is unenforceable, the remaining provisions continue to apply to the extent they can lawfully operate. Not enforcing a provision on one occasion does not waive it on another.

You may not transfer contractual rights or obligations without our consent, except where the law permits you to do so. Any transfer by us remains subject to applicable law and does not reduce your mandatory consumer rights. These Terms do not give an unrelated third party an independent right to enforce them, except where applicable law provides otherwise.

21. Contact and notices

Daywell is operated by Summit Retail LLC. For customer service, cancellation, refunds, or a notice concerning these Terms, email support@summitretail.co.site. You may also send correspondence to:

Summit Retail LLC
1309 Coffeen Avenue
Sheridan, Wyoming 82801
United States

This is a mailing address, not a return warehouse. Do not send products to it. These contact methods do not replace any legally required method of serving court documents.